Compass Group Bonus System

Contents

1. Subject of the bonus program
2. Rights and obligations of the parties
3. Conditions and procedure for accruing bonuses
4. Client levels and transition procedure
5. Conditions for using bonuses
6. Liability of the parties
7. Final provisions

1. Subject of the bonus program

   1. The Compass Group bonus system is a loyalty program for registered users of the website.
   2. The purpose of the program is to encourage customers by accruing bonuses (cashback) for completed trips.
   3. Bonuses are not monetary funds and can be used solely for partial payment of tickets on the website.

2. Rights and obligations of the parties

   1. The company has the right to change the terms of the bonus program by publishing an updated version on the website.
   2. The user must comply with the website usage rules and the terms of the bonus program.

3. Conditions and procedure for accruing bonuses

   1. Bonuses are accrued for purchased tickets — upon completion of the trip within 10 (ten) calendar days after the date of the trip.
   2. In case of booking, bonuses are accrued within 55 (fifty-five) calendar days after the date of the trip.
   3. For registering a new user, a bonus of 300 UAH is accrued. Previously registered users do not receive a bonus.
   4. Bonuses are not accrued if additional discounts or special promotions are applied.

4. Client levels and transition procedure

   1. Bronze client — 5% (minimum turnover: from 0 UAH).
   2. Silver client — 6% (minimum turnover: from 20,000 UAH).
   3. Gold client — 7% (minimum turnover: from 40,000 UAH).
   4. Platinum client — 8% (minimum turnover: from 70,000 UAH).
   5. Infinity client — 9% (minimum turnover: from 120,000 UAH).
   6. Premium level — 10% (minimum turnover: from 200,000 UAH).
   7. Transition to a new level occurs automatically upon reaching the corresponding turnover.
   8. Only the actual amount paid in cash is taken into account. Amounts paid with bonuses are not included in the turnover.

5. Conditions for using bonuses

   1. The user may use up to 50% of the available bonuses when paying for a ticket.
   2. The remaining cost of the ticket must be paid in cash.
   3. A ticket paid with bonuses cannot be transferred.
   4. In case of voluntary cancellation of the ticket, bonuses are not refunded.
   5. In case of flight cancellation by the carrier, used bonuses are returned to the user's balance.
   6. A ticket can be paid with bonuses if the ticket cost is 50% of the total accumulated bonuses

6. Liability of the parties

   1. The parties are liable in accordance with the current legislation of Ukraine.

7. Final provisions

   1. Participation in the bonus program means the user's full agreement with its terms.
   2. The company reserves the right to suspend or modify the bonus program without individual notification to users.